What are the most common dental emergencies?

Damage to teeth, severe pain, and bleeding are just some of the main types of dental emergencies that require immediate treatment. Painkillers are not a complete solution for dental emergencies, as infections and other types of serious problems will only get worse if left untreated.

What can a dentist do at an emergency appointment?

A dentist can advise you on the best course of action and treatment for your dental emergency. The first step is to identify the problem, soothe any immediate pain or discomfort, and make a plan for what needs to be done next.

What time is the service available?

Dentist Chat Helpline: Assistance is available in the app seven days a week, with the core operating from 9 am to 8 pm. Dentist Video Consult: Assistance is available Monday – Friday, 9 am to 6 pm. Response to request for an appointment to be addressed within 24-48 hours.

Where do I view my prescriptions?

From the home page, select 'My Bookings' and 'View prescriptions'

Are the dentists trained and registered?

Yes, all Toothfairy dentists hold UK General Dental Council (GDC) licenses and are fully indemnified. To maintain the highest standards of care, Toothfairy dentists undergo regular audits and reviews.

How to book an emergency dental appointment?

You can begin speaking with a dentist for an emergency consultation within minutes of downloading the Tooth Fairy app. You simply request an appointment, receive a time from our dental team, and then begin speaking with our dentists.

What is the cost of an emergency dental appointment?

We have a simple fixed fee of £29 for an emergency dental appointment. When you are having a dental emergency, the best thing to do is to talk with a dentist immediately, and the Tooth Fairy App helps you to do that as quickly and as cheaply as possible.

What is considered as a dental emergency?

There can be a wide variety of dental emergencies when you need immediate dental attention and treatment. Dental emergencies will not heal on their own, and unless they are treated as soon as possible they will only continue to get worse.

Get the care you need,
‍when it matters most

Speak to a UK-registered dentist today.
Video consults, prescriptions, and clear next steps - all in one app.

Your current situation

Any pain or discomfort?

Living with dental pain, gum bleeding, or tooth loss can take a toll on your daily confidence and well-being.

Relief on the way

Stop the pain and fix the issue

We help you move from pain to relief with expert advice, clear diagnosis, and the right treatment plan.

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Emergency Care

Dental pain

Emergency Dentist

Comfort restored

Problem solved

Take the first step toward a brighter smile

Start your journey

Dental care in progress

Get help without waiting

Expert dental support from experienced clinicians,
available whenever you need it

Treatment overview

What’s included in your plan

Speed & Remote Access

Get a dental consultation through the app within an hour.

Instant Prescriptions

In-app prescriptions with local pharmacy collection within 1 hour.

UK-Qualified Doctors.

Licensed GDC dentists providing expert remote care.

Fixed £29 Fee

Transparent, low-cost emergency dental advice.

Virtual Diagnosis

Video calls and photo/X-ray analysis in-app.

How it works

Your path to a straightersmile

Step 1

Get an immediate clinical assessment

Connect with a GDC-registered dentist in minutes to diagnose your pain and receive professional guidance.

1:1 smile review

Photo & X-ray expert analysis

Instant pain management advice

Explore plans

Expert guidance

No clinic visits required — everything begins online, at your convenience.

Step 2

Receive your digital prescription

If medication is required, our dentists will issue an in-app prescription ready for collection at your local pharmacy.

Valid at all UK pharmacie

Ready to collect within the hour

Personalized emergency care plan

Explore plans

Your plan

Everything you need for instant pain relief and expert care.

Step 3

Recover with continuous expert support

We stay with you until the pain is gone. Get follow-up advice and clear next steps for long-term dental health.

Follow-up chat support

Advice on further clinical visits

24/7 access to dental guidance

Explore plans

Ongoing support

Continuous monitoring to ensure your treatment stays on track.

24/7 dentists, award-winning
technology, and dentistry that's
‍affordable and accessible

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Certified care
you can trust

Experienced dentists delivering expert-led treatment with the highest clinical standards.

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Trusted expertise

Certified dentists with trusted clinical expertise

Experienced across NHS and private
dentistry using advanced treatment techniques.

NHS and private experience

Professionally certified dentists

Advanced treatment techniques

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Patient stories

Real experiences with Toothfairy

Macey Indianna

Verfied Patient

"Teeth have moved exactly as they promised. Great experience with the tooth fairy team! Teeth have moved exactly as they promised. Extremely friendly staff - and great COVID-19 safety precautions in place for in clinic appointments.Would recommend to anyone looking for teeth straightening at a reasonable price."

Excellent

out of 5

Trustpilot

Ray

Verified Patient

I’ve had an amazing experience with Toothfairy, they are clear and concise with the information they provide. Dr Claudia who has been overseeing my treatment is so nice and sweet, I would definitely recommend to anyone who is thinking about straightening their teeth. Honestly don’t wait on it !

Excellent

out of 5

Trustpilot

Francesca Errico

Verified Patient

"My experience with the Tooth Fairy teeth straightening aligners has been fab! The team have been very quick to respond with any questions and queries. Has been great so far. I am on number 5 now of my aligners and can see that my teeth are a lot straighter already."

Excellent

out of 5

Trustpilot

Joshua

Verified Patient

From Day 1 you’re properly taken care of. From the initial assessment they give you, you get realistic time frames to complete your treatment and more importantly they are super helpful along the way. Everyone at Tooth Fairy is great and i can’t thank them enough for making me feel proud to smile again. I strongly recommend using them if you’re considering a teeth straightening product that is reliable, cost effective and will deliver the desired results!!

Excellent

out of 5

Trustpilot

Entso Musk

Verified Patient

" Toothfairy to the world👏👏 I absolutely love everything about the tooth fairy, from their app where doctors/dentists are quick to respond and are very friendly ,to the aligners they offer; the delivery is fast and hustle free.l totally recommend everyone who needs teeth straightening to come on board they are the best. I have added more stars because the are so wonderful and l am very happy"

Excellent

out of 5

Trustpilot

Daniel M.

Member since 2024

“Booked a video consult in minutes and got clear advice straight away. Saved me a trip to the clinic.”

Kerry

Natalie P

"Really happy with my Toothfairy experience so far! The team is friendly, the app is easy to use, and my aligners are working great. Highly recommend for anyone considering teeth straightening!"

Excellent

out of 5

Trustpilot

Smart dental care

Award winning, smart
dental care, on demand

With patents in over 22 countries, only Toothfairy patients receive the benefit of our
incredible technology to support, track and supervise patients during their treatment.

Rated Excellent

4.8 out of 5

Trustpilot