FAQs

Completely. Unlike other providers we do not cut out the dentist from your care. If anything there is a dentist on hand -on demand. We can review your straightening treatment from anywhere in the UK and if we need to see you for a physical exam, then we can do.

Tooth Fairy is founded and led by dentists. Even though we have done impressions on hundreds and hundreds of patients – even we struggle to get all of the detail on the impressions. Therefore it wouldn’t be fair to ask you to do them yourself. Poor impressions = poor aligner fitting and therefore poor treatment outcomes. Such difficulties only arise months down the treatment and we do not take this risk.

The guidelines in the UK are that you need to be dentally fit for you to undertaking orthodontics. A full examination needs to occur, including inspection of your teeth, your gums and underlying tissues including the bone. We believe in your safety hence our health regulation.  Hidden cysts – or root resorption from previous treatment could be major pitfalls! We do not ask you to visit another dentist and send their report to us – as we believe this is unsafe and not of a quality we would want to treat our own patients in clinic.

Simply one word – Technology. The patented technology we have developed means we can reduce the high overheads seen in practice which can make dentistry so expensive. We are so efficient that we can have competitive prices whilst ensuring you do not receive low quality treatment.

Yes – there are no charges for the consultations with your supervising dentist. Unlike one off emergencies appointments we offer in the app – for braces reviews there is no charge.

Our patented technology is the first of its kind in the dental aligner field. We are fully health regulated and ensure all dentists treating you are licensed dentists.

Our aligner service is for adults only therefore the youngest person we are able to treat is 18 years old

The Tooth Fairy app was developed by dentists to help increase access to a clinician, who can provide advice and alleviate any dental problems . Through the app you can attain professional advice and education to manage a range of symptoms.
You can either speak to a dentist for emergencies or use our app to undergo premium teeth straightening – 50% cheaper than in clinic prices.

Yes, our app is free to download from the Apple Store. You can search for local dentists for free, as well as watch free educational videos. There is a appointment charge to speak to a dentist via video call – (which is in line with the cost of a dental emergency appointment in the the NHS).

If you are in severe pain, have limited mouth opening, difficulty in swallowing, or have had a traumatic incident, then you will need to seek urgent assistance.
Please call NHS 111 or 999, alternatively you can visit your local A&E department.
We are not a emergency service, and cannot assist you if you require urgent assistance.

All advice provided through the app is by dentists who are fully trained and indemnified. We examine all of our dentists before they are allowed to provide advice to patients. We recommend you do follow up our advice with a physical dental consultation with your regular dentist.

Yes, for example if you require general advice about a treatment plan offered to you, or wondering about orthodontics (braces), the difference between white and metal fillings, or what a Root Canal involves etc. you can have a discussion with a professional dentist.

Yes, our app has been developed to accept images files as part of your consultation as well as a secure live video feed when you speak to your dentist.

For general advice on eruption of teeth, our dentists can help you as a parent. If your child has a traumatic incident we would advise you to call NHS 111 urgently or in a severe emergency 999. Please do not delay getting assistance following a traumatic incident or for a child who is in pain.

Yes, our app is free to download from the Apple Store. You can search for local dentists for free, as well as watch free educational videos. There is a appointment charge to speak to a dentist via video call – (which is in line with the cost of a dental emergency appointment in the the NHS).

If you are in severe pain, have limited mouth opening, difficulty in swallowing, or have had a traumatic incident, then you will need to seek urgent assistance.
Please call NHS 111 or 999, alternatively you can visit your local A&E department.
We are not a emergency service, and cannot assist you if you require urgent assistance.

All advice provided through the app is by dentists who are fully trained and indemnified. We examine all of our dentists before they are allowed to provide advice to patients. We recommend you do follow up our advice with a physical dental consultation with your regular dentist.

Yes, for example if you require general advice about a treatment plan offered to you, or wondering about orthodontics (braces), the difference between white and metal fillings, or what a Root Canal involves etc. you can have a discussion with a professional dentist.

Yes, our app has been developed to accept images files as part of your consultation as well as a secure live video feed when you speak to your dentist.

For general advice on eruption of teeth, our dentists can help you as a parent. If your child has a traumatic incident we would advise you to call NHS 111 urgently or in a severe emergency 999. Please do not delay getting assistance following a traumatic incident or for a child who is in pain.